Leadership
Meet JM
With over a decade of experience in the strata industry, JM (John Martin) recognised the need for change after spending much of his career in corporate strata.
Determined to transform the industry he loves, he founded Bettr Strata with the mission to simplify strata and prioritise people, both his clients and his team.
This approach has proven successful in his previous leadership roles and promises to create a much more positive experience for everyone involved with Bettr Strata. By fostering a supportive environment, he hopes to spark a ripple effect that brings about positive change in the strata industry, addressing the challenge of burnout and retaining talented individuals.
Fuelled by an unwavering passion for customer service and a commitment to doing things right, JM set out to revolutionise outdated practices and put people at the forefront. His mission was clear: to build a company that genuinely prioritises customers and redefines excellence in the strata industry by simplifying processes in a field that often prides itself on unnecessary complexity.
Passion for People
JM’s approach is rooted in empathy and understanding, ensuring that each client feels heard and valued. He strives to create communities where residents can thrive and enjoy a harmonious living environment.
Simplifying Strata
JM is recognised for his ability to make strata management accessible and understandable. By breaking down jargon and complex processes, he ensures that clients can easily navigate and grasp the essentials.
Commitment to Excellence
He combines his know-how of strata legislation and ability to translate corporate jargon for an approach that genuinely works for owners and residents alike.
Diverse
Experience
JM's diverse experience, including his background as General Manager of a fire protection company, gives him a unique edge when it comes to building safety and maintenance.
Beyond
the Office
Beyond his professional life, JM enjoys spending quality time with his family and cheering on his favourite teams: the Dolphins, Chelsea FC, and the Illawarra Hawks, just to name a few.
Supporting a Balanced Life
At Bettr Strata - it’s family first. JM believes in maintaining a balanced life and has created a workplace where his team’s mental health and home life always come first.
Our Difference
Strata with Purpose
Let’s be honest – the strata industry hasn’t always had the best reputation.
We’re here to challenge the status quo and advocate for Bettr practices across the board.
We don’t deal in commissions or gimmicks – hence, we couldn’t afford the ‘E’ in better. But you can count on honest, transparent service that prioritises you and your needs.
Community
Build a Bettr tomorrow
As strata managers, we get it – your home is your happy place. But we also know that for many in our community, having a safe and secure place to call home isn’t always a reality. That’s why we’ve teamed up with Wollongong Homeless Hub and Housing Services.
For every property we manage, we’ll send some love their way with a donation to support those who are doing it tough. As we grow, so does the contribution we make to a more compassionate and supportive community.
TESTIMONIALS
Don’t just take our word for it
Strata done right
Making the switch
Changing your strata manager might seem like a hassle, but it’s smoother than you’d expect.
In a nutshell:
If you're on the Strata Committee
If you’re on a strata committee and have concerns about your current strata manager, start by discussing them with your fellow committee members. If there’s general agreement, arrange a meeting to formally raise the issue and propose a change of manager as soon as possible.
If you're not on the Strata Committee
No worries! You can still make your voice heard. We encourage you to first reach out to your strata committee to express your concerns. If that doesn’t resolve the issue, have an open dialogue with your strata manager. If no common ground or improvement is reached, we can provide a fee proposal to a member of your strata committee with the relevant motions to advocate a change of strata manager, which would be tabled at a general meeting of the owners corporation.
At all levels, we advocate being transparent with the existing managing agent. We won’t be part of blindsiding them. We encourage owners and the owners corporation to have honest conversations with the existing managing agent throughout.
The easiest way to switch is when your Strata Committee agrees that it’s time for a change. If you need advice or a proposal, we’re here to help.
No BS Exit Plan
Ready for better strata management, but stuck in a contract?
At Bettr Strata, we’re committed to helping committees transition with confidence – not punishment. That’s why we’ve launched the No BS Exit Plan.
How it works
We’ll cover 50% of your exit fee from your current strata manager.
You’ll see that amount deducted from your first-year management fee with us.
This isn’t about burning bridges. It’s about knowing your rights, understanding your options, and making a clean, confident exit.
If your owners corporation feels unheard, unsupported, or stuck with a managing agent who’s no longer the right fit, the No BS Exit Plan helps you explore your options – clearly and confidently.
Terms & Conditions
Click here to view the full terms and conditions.
Note: We always recommend seeking independent legal advice before making any decisions about exiting a contract. The No BS Exit Plan is here to help you evaluate your options – not replace legal counsel.