Leadership
Meet JM
With more than a decade of experience in the strata industry, JM (John Martin) founded Bettr Strata to offer a more transparent, practical approach to strata management. After years working in corporate strata, he saw firsthand where systems failed owners, committees, and staff — and where better decision-making could make a real difference.
JM leads Bettr Strata with a focus on clarity, accountability, and people-first service. His approach is grounded in simplifying complex processes, maintaining strong governance, and supporting both clients and the team to deliver consistent, reliable outcomes.
JM remains closely involved in the day-to-day oversight of client schemes.
JM intentionally manages a select number of schemes, allowing him to remain closely involved and maintain a consistently high standard of service across every owners corporation.
PEOPLE-FIRST APPROACH
JM leads with fairness, clear communication, and respect for all stakeholders. His focus is on creating well-run schemes where issues are handled properly and people know where they stand.
Simplifying Strata
JM is known for cutting through complexity and explaining strata matters clearly. By stripping away jargon and unnecessary process, he helps committees and owners make informed decisions with confidence.
HIGH STANDARDS, STRONG GOVERNANCE
JM combines deep knowledge of strata legislation with practical experience, ensuring decisions are compliant, defensible, and aligned with best practice - not convenience.
BROAD OPERATIONAL EXPERIENCE
JM’s background includes senior leadership roles beyond strata, including general management in fire protection. This gives him a strong grounding in building safety, risk management, and contractor oversight.
Beyond the Office
JM values balance outside work, which informs a measured, sustainable approach to leadership and decision-making.
SUSTAINABLE SERVICE MODEL
Bettr Strata operates with realistic workloads and clear accountability, ensuring consistency, responsiveness, and long-term stability for the schemes we manage.
Our Difference
Strata with Purpose
Let’s be honest, the strata industry hasn’t always had the best reputation.
We focus on doing the fundamentals properly: clear communication, strong governance, and service without commissions, kickbacks, or gimmicks. Our approach is transparent, practical, and designed to put owners first.
Community
Build a Bettr tomorrow
As strata managers, we get it – your home is your happy place. But we also know that for many in our community, having a safe and secure place to call home isn’t always a reality. That’s why we’ve teamed up with Wollongong Homeless Hub and Housing Services.
For every property we manage, we’ll send some love their way with a donation to support those who are doing it tough. As we grow, so does the contribution we make to a more compassionate and supportive community.
TESTIMONIALS
Don’t just take our word for it
Strata done right
Making the switch
Changing strata managers is more straightforward than most owners expect.
In a nutshell:
IF YOU’RE ON THE STRATA COMMITTEE
If you’re on the strata committee and have concerns about your current managing agent, start by discussing them with the committee. If there’s agreement that a change is needed, a meeting can be arranged to formally address the issues and consider appointing a new manager.
If you're not on the Strata Committee
If you’re not on the strata committee, you can still raise concerns. Start by contacting the committee to outline the issues you’re experiencing.
If the matter isn’t resolved, owners can request that a proposal for a new managing agent be considered by the committee and, if appropriate, tabled at a general meeting of the owners corporation.
We always encourage a transparent process. Any change should be handled openly and professionally, with clear communication throughout. If you need advice or a proposal, we can assist.
If you’d like advice on whether a change makes sense for your scheme, we’re happy to talk it through.
No BS Exit Plan
Ready for better strata management, but stuck in a contract?
At Bettr Strata, we’re committed to helping committees transition with confidence – not punishment. That’s why we’ve launched the No BS Exit Plan.
How it works
We’ll cover 50% of your exit fee from your current strata manager.
You’ll see that amount deducted from your first-year management fee with us.
This isn’t about burning bridges. It’s about knowing your rights, understanding your options, and making a clean, confident exit.
If your owners corporation feels unheard, unsupported, or stuck with a managing agent who’s no longer the right fit, the No BS Exit Plan helps you explore your options – clearly and confidently.
Terms & Conditions
Click here to view the full terms and conditions.
Note: We always recommend seeking independent legal advice before making any decisions about exiting a contract. The No BS Exit Plan is here to help you evaluate your options – not replace legal counsel.