NSW strata management

What we do

Services

We ditch the BS. We keep it real.

Let’s be honest, the strata industry hasn’t always had the best reputation.

We’re here to do things differently: no commissions, no gimmicks, and no corporate spin. Just clear, honest service that puts owners first.

We work with strata schemes, community associations, building management committees (BMCs), and company title structures where strong governance and clear compliance matter.

For Owners Corporations

We know you’re juggling a lot, and strata shouldn’t be the thing that adds stress.

Strata management is at the core of what we do, but it’s not all we do. We also step in when schemes fail, including compulsory appointments under Section 237, restoring compliance, stability, and confidence.

How we can help

ADMINISTRATION AND COMPLIANCE

Clear communication, clean records, and no surprises. We keep your scheme compliant with all relevant legislation and make sure you’re properly informed at every step.

CONSULTANCY

Targeted advice when you need it. We support existing managing agents or work directly with owners corporations on short- or long-term engagements to improve performance and decision-making.

FINANCIAL MANAGEMENT

Transparent budgets, clear levies, and reporting you can actually understand. We manage your finances with accountability and no hidden agendas.

INSURANCE MANAGEMENT

End-to-end insurance management, from renewals to claims. We make sure your scheme has the right cover and that claims are handled properly, without unnecessary friction.

REPAIRS AND MAINTENANCE

We coordinate repairs and maintenance so you don’t have to chase contractors. Issues are addressed properly, and your property is maintained to a consistent standard.

For developers

Developing a property is complex, high-stakes work. You need a strata partner who understands governance, compliance, and long-term operability, and who can set the scheme up properly from day one.

HOW WE CAN HELP

COMMUNITY BUILDING

We help establish clear expectations and effective communication from the outset, supporting an orderly transition into occupation and reducing early-stage disputes.

CONSULTANCY

Practical advice across legal, operational, and financial matters to ensure the development aligns with strata legislation and established best practice.

ESTABLISHMENT

We establish the strata scheme correctly, including by-laws, financial structures, and registration, so governance is clear and compliant from the outset.

ONGOING SUPPORT

Ongoing management and support to address issues efficiently and maintain the development in line with its intended design, standards, and compliance obligations.

TRANSITION

We manage the transition from developer control to the owners corporation, ensuring documentation, records, and responsibilities are handed over clearly and in good order.

Making the switch

Changing strata managers is more straightforward than most owners expect.

In a nutshell:

If you're on the Strata Committee

If you’re on the strata committee and have concerns about your current managing agent, start by discussing them with the committee. If there’s agreement that a change is needed, a meeting can be arranged to formally address the issues and consider appointing a new manager.

If you're not on the Strata Committee

If you’re not on the strata committee, you can still raise concerns. Start by contacting the committee to outline the issues you’re experiencing.

If the matter isn’t resolved, owners can request that a proposal for a new managing agent be considered by the committee and, if appropriate, tabled at a general meeting of the owners corporation.

We always encourage a transparent process. Any change should be handled openly and professionally, with clear communication throughout. If you need advice or a proposal, we can assist.

If you’d like advice on whether a change makes sense for your scheme, we’re happy to talk it through.

No BS Exit Plan

Ready for better strata management, but stuck in a contract?

At Bettr Strata, we’re committed to helping committees transition with confidence – not punishment. That’s why we’ve launched the No BS Exit Plan.

How it works

We’ll cover 50% of your exit fee from your current strata manager.

You’ll see that amount deducted from your first-year management fee with us.

This isn’t about burning bridges. It’s about knowing your rights, understanding your options, and making a clean, confident exit.

If your owners corporation feels unheard, unsupported, or stuck with a managing agent who’s no longer the right fit, the No BS Exit Plan helps you explore your options – clearly and confidently.

Click here to view the full terms and conditions.

Note: We always recommend seeking independent legal advice before making any decisions about exiting a contract. The No BS Exit Plan is here to help you evaluate your options – not replace legal counsel.

TESTIMONIALS

Bettr stories

Clearer, simpler strata management

No BS Exit Plan

Are you stuck in a strata contract that you’re unhappy with?

We’ll cover 50% of your exit fee from your current strata manager.

Fill out the form below to claim the offer.

Name(Required)